{"id":6955,"date":"2024-04-05T10:37:44","date_gmt":"2024-04-05T08:37:44","guid":{"rendered":"https:\/\/lyonprivatetours.com\/?page_id=6955"},"modified":"2024-04-05T11:21:18","modified_gmt":"2024-04-05T09:21:18","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/lyonprivatetours.com\/fr\/terms-and-conditions-of-sale\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"
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Article 1: Clause g\u00e9n\u00e9rale<\/strong><\/p>

Les conditions g\u00e9n\u00e9rales de vente ci-dessous sont celles \u00e9tablies par Lyon Private Tours, SARL SIRET: 98526290600011 - TVA: FR74985262906. Elles pr\u00e9valent sur toutes autres conditions g\u00e9n\u00e9rales d\u2019achat. Ces conditions g\u00e9n\u00e9rales de vente constituent un contrat approuv\u00e9 entre les deux parties : vous (le client) et nous (Lyon Private Tours).<\/p>

Article 2: Conditions de r\u00e9servation<\/strong><\/p>

Tous les tours priv\u00e9s, visites guid\u00e9es, conf\u00e9rences, s\u00e9minaires d\u2019entreprises, activit\u00e9s de team building, transferts et accompagnements sont concern\u00e9s. La r\u00e9servation est effective d\u00e8s que le client nous envoie le formulaire de r\u00e9servation par courriel ou envoi postal, dat\u00e9 et sign\u00e9, pr\u00e9cisant notamment tous les d\u00e9tails de la prestation ou du circuit ainsi que le mode de paiement choisi. Lyon Private Tours s\u2019engage \u00e0 effectuer la prestation r\u00e9serv\u00e9e dans les conditions convenues avec le client : circuit de visite, dates, horaires, lieux de rendez-vous, lieu de fin de prestation, tarif.<\/p>

Article 3: Tarification<\/strong><\/p>

Tous les prix mentionn\u00e9s sur le site web de Lyon Private Tours, sur les plaquettes de pr\u00e9sentation ou les d\u00e9pliants, ainsi que sur les affiches publicitaires, sont toutes taxes comprises (TTC) et donn\u00e9s \u00e0 titre indicatif. Ils ne sont pas contractuels et peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis. Les prix indiqu\u00e9s comprennent les visites, les transports, ainsi que les d\u00e9gustations de vin et de nourriture. Des fluctuations \u00e9conomiques ou de disponibilit\u00e9 peuvent entra\u00eener des modifications de tarification et de prestations. Les tours propos\u00e9s peuvent \u00eatre modifi\u00e9s ou supprim\u00e9s, sauf pour les commandes effectives. Les horaires et les dur\u00e9es des tours sont donn\u00e9s \u00e0 titre indicatif en raison des difficult\u00e9s de circulation automobile existantes dans la r\u00e9gion lyonnaise. Les tarifs sont calcul\u00e9s en euros et TTC avec 20 % de TVA et figurant sur le devis de confirmation de commande le cas \u00e9ch\u00e9ant. Conform\u00e9ment \u00e0 l\u2019article 293B du Code G\u00e9n\u00e9ral des Imp\u00f4ts, le tarif indiqu\u00e9 est entendu hors taxes pour :<\/p>

  • Les professionnels de l\u2019Union Europ\u00e9enne hors de France,<\/li>
  • Les professionnels et particuliers hors de l\u2019Union Europ\u00e9enne.<\/li><\/ul>

    Article 4: Confirmation de commande et acompte<\/strong><\/p>

    Une confirmation de commande \u00e9crite est requise pour toute prestation sous forme de devis gratuit, comportant obligatoirement les coordonn\u00e9es du client, celles du responsable de groupe pr\u00e9sent lors de la visite, les dates, horaires et contenus de visite, ainsi que le tarif global. La confirmation de commande n\u2019est d\u00e9finitive que lorsqu\u2019elle est accompagn\u00e9e du document \u00e9crit, dat\u00e9 et sign\u00e9, ainsi que de l\u2019acompte d\u00fb. Un acompte correspondant \u00e0 la moiti\u00e9 du montant total est demand\u00e9 pour toutes les prestations command\u00e9es 15 jours avant l\u2019\u00e9v\u00e9nement. Si la r\u00e9servation est faite moins de 15 jours avant la date pr\u00e9vue de la prestation, le paiement int\u00e9gral est exig\u00e9 au moment de la r\u00e9servation. Cet acompte constitue alors une confirmation d\u00e9finitive de la commande.<\/p>

    Article 5: Annulation et remboursement<\/strong><\/p>

    Toute annulation doit \u00eatre notifi\u00e9e \u00e0 Lyon Private Tours. Le montant des frais retenus, sur la base de la r\u00e9servation effectu\u00e9e, est \u00e9tabli comme suit :<\/p>

    • Annulation un mois avant la prestation : aucune p\u00e9nalit\u00e9 ne sera retenue et le montant sera rembours\u00e9 au client dans son int\u00e9gralit\u00e9.<\/li>
    • Annulation quinze jours avant la prestation : 50% du montant total de la prestation sera retenu.<\/li>
    • Annulation moins de 7 jours avant la prestation : 100% du montant sera retenu.<\/li><\/ul>

      Si le montant de la prestation n\u2019a pas \u00e9t\u00e9 vers\u00e9, le client devra effectuer le paiement selon les m\u00eames conditions. Ces conditions d\u2019annulation sont valables quel que soit le motif d\u2019annulation.<\/p>

      Article 6: Modifications<\/strong><\/p>

      Lyon Private Tours se r\u00e9serve le droit d\u2019apporter toutes les modifications jug\u00e9es n\u00e9cessaires au bon d\u00e9roulement d\u2019une prestation ou d\u2019un circuit. Si des \u00e9l\u00e9ments ext\u00e9rieurs tels que le trafic automobile rendent le bon d\u00e9roulement d\u2019une prestation impossible, Lyon Private Tours s\u2019engage \u00e0 proposer une prestation de remplacement. En cas de retard des clients, des visites peuvent \u00eatre \u00e9court\u00e9es ou annul\u00e9es sans qu\u2019aucun remboursement ne soit effectu\u00e9. En cas de prolongation du circuit, de la distance parcourue ou de d\u00e9passement d\u2019horaires, Lyon Private Tours facturera au client un compl\u00e9ment correspondant \u00e0 la prestation suppl\u00e9mentaire effectu\u00e9e. Les heures suppl\u00e9mentaires non pr\u00e9vues \u00e0 la commande seront factur\u00e9es \u00e0 hauteur de 50 \u20ac TTC. Lyon Private Tours s\u2019engage \u00e0 rembourser le montant de la prestation en cas d\u2019annulation imputable \u00e0 Lyon Private Tours.<\/p>

      Conform\u00e9ment \u00e0 l\u2019article 1148 du Code Civil, Lyon Private Tours ne pourra \u00eatre tenu responsable des \u00e9v\u00e9nements ind\u00e9pendants de sa volont\u00e9 (modifications de la prestation en cas d\u2019impr\u00e9vus, fermeture soudaine d\u2019un site visit\u00e9, absence de place de stationnement, accident, acte terroriste, conditions m\u00e9t\u00e9orologiques).<\/p>

      Article 7: Responsabilit\u00e9s et assurances<\/strong><\/p>

      Lyon Private Tours ne peut \u00eatre tenu responsable des dommages ou d\u00e9gradations caus\u00e9s par le client et son groupe durant la prestation. Les dommages survenant de son fait sont garantis par son assurance responsabilit\u00e9 civile dont il doit \u00eatre titulaire.<\/p>

      Article 8: Clause de confidentialit\u00e9<\/strong><\/p>

      Tous les documents adress\u00e9s par Lyon Private Tours \u00e0 ses clients demeurent la propri\u00e9t\u00e9 exclusive de Lyon Private Tours. Il est interdit pour les clients de divulguer \u00e0 des tiers les documents remis ou envoy\u00e9s. Lyon Private Tours se r\u00e9serve le droit d\u2019utiliser les photographies prises lors des circuits ou des visites \u00e0 des fins promotionnelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Terms and Conditions of Sale Article 1: General Clause The terms and conditions of sale below are those set by Lyon Private Tours, SARL SIRET: 98526290600011 – VAT: FR74985262906. They take precedence over any other general terms of purchase. 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